Public Experience Producer

10 September 2025

10 September 2025

In this role you will help us to increase footfall, generate new revenue, and strengthen SSGB’s reputation as a leader in the cultural and heritage landscape while continuing to deliver a high-quality experience across all visitor touchpoints.

Role Title: Public Experience Producer

Reports to: Head of Public Programming and Experience

Contract Type: Permanent

Salary: £28,000 – £32,000

 

Purpose of the Role

The Public Experience Producer will play a key role in growing and diversifying audiences by delivering innovative, high-quality, and engaging programmes, events, and interpretation. These experiences will reflect the unique stories of the SS Great Britain (SSGB), draw on new research, respond to community relevance, and align with wider trends in the visitor economy. The key objective of this post is to increase footfall, generate new revenue, and strengthen SSGB’s reputation as a leader in the cultural and heritage landscape while continuing to deliver a high-quality experience across all visitor touchpoints.

 

Key Responsibilities

  • Design and deliver dynamic cultural and educational programming including events, workshops, festivals and experiences across the year.
  • Programme and coordinate talks, tours, and collaborations such as BI Talks and guest speaker events.
  • Manage and develop living history experiences, including training for interpreters and volunteers, storytelling performances and scripts.
  • Collaborate with the Estates and Operations team to maintain high standards of visitor experience, including upkeep of digital exhibits, interactive elements, and sensory features.
  • Work with Brunel Institute to ensure core interpretation elements are produced to a high standard and accessible for all audiences.
  • Work closely with Learning and Community teams to ensure inclusive and accessible programming.
  • Contribute to evaluation, reporting, and communications support for public programmes.
  • Draft and manage contracts and agreements with suppliers, artists, and performers.
  • Coordinate event logistics including set-up, technical support, and volunteer involvement.

 

What You’ll Be Doing

  • Developing creative ideas for visitor-focused programmes, including storytelling, activities, set dressing, and live interpretation.
  • Selecting and working with entertainers, artists, re-enactors, and volunteers to support the public programme.
  • Collaborating with internal teams and external partners to ensure programmes meet creative and strategic goals.
  • Identifying and developing themes, characters, and stories for public engagement.
  • Liaising with communities to actively diversify audiences and ensure relevance.
  • Managing projects from conception to evaluation, including writing briefs, setting deadlines, and delivering outcomes.
  • Ensuring our core interpretation offer is delivered to a high standard and constantly improving in line with visitor experience trends and advancements.
  • Overseeing and training our cohort or costumed volunteers.

 

What We’re Looking For

  • Proven experience in developing and managing public programmes from start to finish.
  • Strong understanding of audience development and inclusive programming.
  • Ability to adapt research and historical content into compelling, participatory experiences and interpretation.
  • Experience working collaboratively with internal teams and external stakeholders.
  • Excellent organisational and project management skills, with the ability to meet tight deadlines.
  • Creative thinker with the ability to generate and implement innovative ideas.
  • Strong communication and interpersonal skills.

How to apply?

Apply now to be part of an ambitious, passionate team and help us inspire the next generation of visitors, learners, and community changemakers.