Privacy & Cookies Policy
1. INFORMATION ABOUT US
www.ssgreatbritain.org is a site operated by SS Great Britain Trust (the Trust). We are a registered charity and our registration number is 262158. We are a company limited by guarantee registered in England and Wales under company number 01000878.
We are committed to protecting and respecting your privacy. We are responsible for protecting your personal information as a “data controller” under applicable data protection legislation. If you have any queries about this Policy or how we use your personal information, please contact us using the details at www.ssgreatbritain.org/contact-us
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our website you are accepting and consenting to the practices described in this policy.
Our nominated person for data protection is the Director of Finance and Resources who can be contacted by email at email@example.com
2. WHAT INFORMATION DO WE COLLECT?
We collect personal data as defined by applicable data protection legislation (‘personal information’).
We collect information about:
- service users and beneficiaries
- current and potential donors and supporters
- service providers and contractors
The personal information we collect might include name, email address, postal address, and telephone number and in some circumstances may include additional information from publicly available sources, or data that you have given to us.
3. HOW DO WE COLLECT INFORMATION?
If you have made a financial donation to or otherwise supported the Trust, we will collect information about your donation history.
If you have purchased goods from us, we will collect information about your purchase history.
We may collect information that is available in the public domain, for example: newspaper or online media items, publicly available posts on LinkedIn or social media or Companies House listings.
We record your requests for information and any feedback we receive from you.
We obtain personal information from you when you use our website, enquire about our activities, register with us, send or receive an email, ask a question or otherwise provide us with personal information.
We may also collect technical information relating to your use of our website, including your browser type or the Internet Protocol (IP) address used to connect your computer to the internet.
We also gather general information about the use of our website, such as which pages users visit most often and which services, events or facilities are of most interest. We may also track which pages users visit when they click on links in emails. We may use this information to personalise the way our website is presented when users visit, to make improvements to our website and to ensure we provide the best service for users. Wherever possible we use aggregated or anonymous information which does not identify individual visitors to our website.
We also gather information through CCTV, which is located on site and outside our premises, for the purpose of preventing and detecting crime.
4. WHY DO WE COLLECT THIS INFORMATION?
We collect this information for the purposes set out in paragraph 5. The lawful basis for which we process your information is
- your consent;
- processing is necessary for the performance of a contract to which you are a party. If you fail to provide this information we may be unable to perform the contract;
- processing is necessary for compliance with our legal obligations; or
- processing is necessary for the purpose of the legitimate interest pursued by us or a third party, except where your rights as a data subject override our legitimate interest.
5. HOW DO WE USE THIS INFORMATION?
We will use your personal information:
- to promote the aims of the Trust;
- to provide you with products or information you have requested;
- to better understand who our supporters and potential supporters are and what they may be interested in, to aid us in making appropriate fundraising approaches to those who will be most interested;
- to provide you with information about future events and products we think may be of interest to you, [including third party events and products]; and
- as part of our efforts to keep our site safe and secure; and to ensure that content from our site is presented in the most effective manner for you and for your computer.
We will only use your personal information for marketing purposes if we are allowed to do this by law or if we have your consent. If you agree to us providing you with marketing information, you can always opt out at a later date. If you would rather not receive marketing material from us, please let us know at any time using the contact details at www.ssgreatbritain.org/contact-us
The SS Great Britain Trust is a dedicated education charity that cares for Brunel’s SS Great Britain. The Trust relies on charitable support to preserve the SS Great Britain and Brunel’s legacy, and to help as many people as possible enjoy discovering them.
Every year, we need to fundraise to deliver our charitable objectives. To make better decisions, communicate more effectively and develop a greater understanding of our supporters and potential supporters we may seek publicly available information to understand their engagement with the SS Great Britain Trust and their potential interest in supporting us further.
This might include collecting publicly available information such as the individual’s previous interactions with the Trust, job title(s), details of offices held, place of business, business networks, information in relation to the individual’s career, educational history, hobbies and interests, residence locations, languages spoken, donations to other organisations, wealth and assets and family (not including information about children unless given personally or made public by the individual concerned). It might also include using trusted third-party partners that can help us to research individuals and organisations that might want to support the Trust and its charitable activities. We may also use publicly sourced images to help identify individuals who attend our events.
We may use a variety of sources to obtain such information, including places such as newspaper websites and archives, housing market websites, the electoral roll, official websites of companies, charities and other organisations, Companies House, Charity Commission, and other charity registers, Who’s Who, geographic and demographic information based on postcodes, 192.com and Google.
This enables us to identify shared interests and connections and make appropriate invitations and fundraising approaches to those who may be able and willing to support the Trust, aiding us in our fundraising and helping the Trust to achieve its charitable objectives. As a charity, we believe that this in the legitimate interest of our fundraising needs.
Due diligence research
The Trust may carry out due diligence on individuals and organisations before it seeks or accept major donations to ensure compliance with legislation, financial rules, international agreements, and guidance from statutory bodies and its own Ethical and Fundraising policies, to protect it from reputational risk, as required. These legal and regulatory obligations mean that if you object to analysis of your data for the supporter research purposes detailed above, we may still conduct some required due diligence research in order for us to accept donations from you.
7. DO WE SHARE YOUR INFORMATION WITH ANYONE ELSE?
We may need to provide your information to our contractors and suppliers who provide services on our behalf, to the extent necessary to enable you to receive those services.
We may from time-to-time use trusted third-party partners that can help us to research individuals and organisations that might want to support the Trust and its charitable activities.
We may also need to disclose your information if required to do so by law or as expressly permitted under applicable data protection legislation.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
We may securely share website analytics and marketing data with Google and Facebook.
Opting out of Google Analytics:
You can opt out of Google Analytics by installing the Google Analytics Browser Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout).
8. HOW LONG DO WE KEEP YOUR INFORMATION FOR?
We keep your information for no longer than is necessary. We will retain your information for any period required by law, for example for compliance with HMRC requirements. Where we are not under a legal obligation to retain your information, we will determine what is necessary by reference to the lawful basis for processing set out above and our legitimate interests.
If you have any questions about how long we keep your information, please write to us at The SS Great Britain Trust, Great Western Dockyard, Gas Ferry Road, Bristol, BS1 6TY or firstname.lastname@example.org
9. HOW DO WE PROTECT PERSONAL INFORMATION?
We take appropriate technical and organisational measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.
[We use a secure service when you make a payment through our website, via a virtual gateway operated by Worldpay. Our online payment system is Payment Card Industry Data Security Standard compliant.]
You should be aware that the use of the Internet is not entirely secure and although we will do our best to protect your personal data we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features such as encryption to try to prevent unauthorised access.
10. YOUR RIGHTS
You have a right to ask us to confirm whether we are processing information about you, and to request access to this information (‘right of access’).
You may ask us, or we may ask you, to rectify information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate or complete information which is incomplete (‘right to rectification’). If you inform us that your personal data is inaccurate, we will inform relevant third parties with whom we have shared your data so they may update their own records.
We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided us with changes, for example if you change your email address, name, payment details, or if you wish to cancel your registration, please let us know using the contact details at the end of this policy.
You have a right to obtain your personal data from us and reuse it for your own purposes, perhaps for another service, without hindering the usability of the data (‘right of portability’). This right does not apply where processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.
You have a right to seek the erasure of your data (often referred to as the ‘right to be forgotten’). You may wish to exercise this right for any reason, for example where it is no longer necessary for us to continue holding or processing your personal data you may withdraw your consent. You should note that we are entitled to and reserve the right to retain your data for statistical purposes. This right is not absolute, as we may need to continue processing this information, for example, to comply with our legal obligations, or for reasons of public interest.
You have a right to ask us to restrict our processing of your information (‘right to restriction’) if:
- you contest its accuracy and we need to verify whether it is accurate
- the processing is unlawful and you ask us to restrict use of it instead of erasing it
- we no longer need the information for the purpose of processing, but you need it to establish or defend legal claims
- you have objected to processing of your information being necessary for the performance of a task carried out in the public interest, or for the purposes of our legitimate interests. The restriction would apply while we carry out a balancing act between your rights and our legitimate interests.
- you exercise your right to restrict processing, we would still need to process your information for the purpose of exercising or defending legal claims, protecting the rights of another person or for public interest reasons.
You have a right to prevent us from processing your data for the purposes of marketing.
If you would like to exercise any of your rights above, please let us know using the contact details at the end of this policy. We will act in accordance with your instructions as soon as reasonably possible and there will be no charge.
You have a right to report any of your concerns about our use of your data to the Information Commissioner’s Office. You may do so by calling their helpline at 0303 123 1113.
Cookies are small data files which are sent to your browser and pixel tags are used to read such cookies. Cookies contain information that is used to track a visitor’s use of the website and to compile statistical reports on website activity.
Certain cookies sent to your browser will help us to save you time. For example, if you are halfway through a booking our cookies will allow you to browse other areas of the website and then return to your booking.
We may also collect anonymous information about your use of the website from cookies and by the use of pixel tags.
You can choose to disable cookies. If you choose to disable cookies each time you go to a new page you will be treated as a new visitor; information you input may not be saved as you move around the site; and some services in the future may not be available to you. Most browsers automatically accept cookies but you can both delete existing cookies from your browser and, by editing your browser options, choose not to receive cookies in future.
12. CHANGES TO THIS POLICY
Our nominated person for data protection is the Director of Finance and Resources who can be contacted by email at email@example.com or by letter at Brunel’s SS Great Britain, Gas Ferry Road, Bristol, England, BS1 6TY.