Seasonal Visitor Experience Assistant
How To Apply
If you would like this advert in an alternative format or wish to discuss adjustments that would support you during the application or interview process, please contact jobs@ssgreatbritain.org
Please review the Job description linked here and if you wish to apply, complete the application form and email it to jobs@ssgreatbritain.org.
The closing date for applications is 09:00am on Thursday 5th March.
Interviews will take place on Monday 9th March and a group exercise will form part of the selection process a group exercise.
We may close the vacancy early if we receive a high number of suitable applications, so if the role interests you, please consider applying early.
Salary: £12.71 per hour
Contract Hours: Zero hours contract
Contract Type: Seasonal
Contract End Date: 9th November 2026
Overview
SS Great Britain is looking for friendly and motivated individuals to join our Visitor Experience team over the busy summer period.
You’ll be part of the Commercial and Operations team, who look after the day‑to‑day running of the SS Great Britain site whenever we’re open to the public. This includes welcoming visitors at admissions, supporting access needs, helping people make the most of their experience across the site and running our shop. The team is responsible for maintaining a safe, accessible environment for all visitors and ensuring everyone has a high‑quality experience, as well as managing income from tickets, Gift Aid and retail activity.
About the Role
As a Visitor Experience Assistant (VEA), you’ll help create welcoming, memorable experiences for everyone who visits ensuring they have a fantastic day out. You’ll play a key role in supporting the smooth running of our front‑of‑house operations, including welcoming visitors, selling admission tickets, capturing Gift Aid and helping customers in our shop. You’ll also help bring the stories of the ship and our charitable work to life, with full training and support provided.
Your Wellbeing and Benefits
Your wellbeing matters to us, and we offer a range of benefits designed to support you:
- 26 days annual leave plus bank holidays (pro‑rated based on the hours you work)
- Access to our pension scheme, with 5% employer and 5% employee contributions
- Discounted bus travel
- Ongoing training and development to help you reach your potential
- Free entry to SS Great Britain for friends and family
- Free entry to a range of local visitor attractions, including Bristol Aquarium, We The Curious, Bristol Zoo Project
