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Privacy & Cookies

We respect your privacy and make every effort to maintain customer confidentiality. This includes ensuring the security of your credit card details and other personal information you choose to provide.

Who we are

This website is run by ss Great Britain Trust and ss Great Britain Trading Ltd. Brunel's ss Great Britain and the Brunel Institute are registered trademarks of ss Great Britain Trust. When we refer to 'we' or 'our' or 'us' we are referring to Brunel's ss Great Britain, the Brunel Institute, ss Great Britain Trust and ss Great Britain Trading Ltd.

Personal data

We will process your personal data in accordance with data protection legislation.  Any personal data that is provided to us in the course of any transaction with you (with the exception of any credit card details which shall be kept confidential) shall be processed as below.

How we collect data about you and your use of this website

You are in control of what information we collect about you. However, if you choose not to share your information some areas of the website may not be accessible or useable.

We may ask you for information about yourself when you purchase tickets or other products or services, when you enter competitions or register for promotions or when you request brochures or other information.

We may also invite you to complete surveys or provide us with feedback or encourage you to submit details using forms.

Use of cookies

We and any appointed third party company may also collect anonymous information about your use of the website from cookies and by the use of pixel tags. We may match information gathered from these sources with any information you have given us about yourself for the purposes explained in this policy.

Cookies are small data files which are sent to your browser and pixel tags are used to read such cookies.

Certain cookies sent to your browser will help us to save you time. For example, if you are halfway through a booking our cookies will allow you to browse other areas of the website and then return to your booking.

You can choose to disable cookies. If you choose to disable cookies each time you go to a new page you will be treated as a new visitor; information you input may not be saved as you move around the site; and some services in the future may not be available to you. Most browsers automatically accept cookies but you can both delete existing cookies from your browser and, by editing your browser options, choose not to receive cookies in future.

Administration and other non-marketing use

We will use the information you enter on the site for administration purposes and any other purposes made clear in the data entry forms themselves, in any relevant terms or conditions.

If you book a ticket or purchase an item from our online shop, we may also use your personal data for the purposes explained below under the heading "Direct Marketing".

Direct marketing

The data you give us about yourself, will enable us to give you updates other than through our web site, using the contact details you provide, on promotions and services we think may interest you or to involve you in market research. To improve our picture of your interests we may link the data you give us with any other data we have gathered about you. 

Whenever we ask you for information about yourself you may, by ticking the relevant box, opt in to receiving these marketing communications. In addition, whenever you are contacted by email you will be told how to opt out of being updated by email in the future.

Who your data may be disclosed to

We do not disclose your data to others unless required to do so for legal or statutory reasons or to help prevent fraud.

Links to other websites

We use links to improve your experience of our website. We will always seek to make these links clear so that you know you have left our website. However, please be aware that these websites are owned and run by other companies and organisations and we cannot accept responsibility for any information you choose to divulge to a linked website.

Statistical data

We try to ensure that our website is up to date, relevant and offers visitors exactly what they need when they need it.  To help us achieve this goal we use Google Analytics and other analytical systems to analyse anonymous data collected by cookies about how visitors use the website. Such data also helps us to measure the success of our advertising campaigns. We may also collect Internet Protocol addresses to help diagnose problems with our servers, for system administration and analytical purposes, but we do not link these addresses to any person's name or identity. If you choose to disable cookies we will not collect information in this way.

Changes to this policy

Because we are constantly improving our site there may be developments in how we use your data - all such developments will be promptly notified to you in this policy.

Last updated: 31 May 2012