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Communities Officer, Fixed Term 2 Years

Job Title: Communities Officer

Hours: Full time, 36.25 hours per week, Fixed Term – 2 years

Reporting to: Director of Education and STEM

Department: Collections and Education 

Location: Bristol, United Kingdom, this job is temporarily remote due to Covid-19.

Salary: £25,500

Purpose of job: To engage a wider range of people with the stories of Brunel and the SS Great Britain. To develop and deliver the Trust’s work with communities, groups, and organisations, building relationships and making Brunel’s SS Great Britain more accessible to all. To encourage and enable people from all backgrounds to visit Brunel's SS Great Britain.


Main tasks

  • Deliver and develop the Trust’s communities programme, running activities and events for families, adults, and community groups and organisations on and off site.
  • Build relationships with community groups and organisations across Bristol and the region to support their engagement with the Trust and make the museum more accessible.
  • Working collaboratively across the Trust, develop creative approaches to inspiring and engaging communities with the Trust’s collections and stories, including their relevance today; work with key audiences to identify and develop opportunities to improve wellbeing.
  • Develop and maintain an in-depth knowledge of the Trust’s audiences, and barriers for under-served audiences; carry out research to improve the Trust’s understanding of barriers for people who do not visit, and how to lift them. Actively seek new ways to connect with current and potential audiences.
  • Identify opportunities to participate in local community initiatives and events; develop and deliver appropriate activities.
  • Build relationships with local people who can act as community champions and shape the development of the Trust’s activities.
  • Contribute to the Trust’s Equality, Diversity and Inclusion working group, helping to develop inclusive approaches to the Trust’s work in all areas.
  • Ensure appropriate risk assessments and health and safety measures are in place for activities.
  • Manage the Trust’s communities volunteers; work with the Head of Volunteering to develop new volunteering opportunities and increase volunteer numbers.


Person Specification

Essential Skills:

  • Strong interpersonal skills, and the ability to relate to people from a range of different cultures and professions at all levels, to establish and maintain positive relationships with community groups and partners.
  • Logistical, planning, time management and organisational skills.
  • Excellent verbal and written communication skills, including public speaking and facilitation skills.
  • Good IT skills including working knowledge of Microsoft operating systems, email, websites and social media and online technologies.


  • An enthusiastic and positive approach, self-motivated and organised with the ability to work without direct supervision and balance competing priorities.
  • Resilient with the ability to adapt to changing circumstances.
  • Readiness to work with people from a range of backgrounds and ability to enthuse and support others and respond to differing needs.
  • Commitment to promoting equality, diversity, and inclusion; creating meaningful community partnerships; and reaching people with a wider range of experiences and backgrounds.
  • Commitment to embedding community participation in Trust’s work.
  • Commitment to own professional development.
  • Willingness to work flexible hours including occasional evenings and weekends, and to travel to deliver off-site activities.


Knowledge and Experience:

  • Experience in community engagement, and the ability to create and sustain effective partnerships working with organisations to develop and deliver events and activities.
  • Experience in partnership working including working with stakeholders, voluntary and community organisations, and knowledge of developing outreach working strategies.
  • Experience of co-creating activities with, and engaging, diverse audiences, and working with underserved communities.
  • Knowledge of equality, diversity, and inclusion and developing best practice in meeting the needs of underserved audiences.
  • Experience of monitoring and evaluating projects and reporting to a range of stakeholders.
  • Experience of working with and managing volunteers.
  • Interest and enthusiasm for museums, industrial, maritime, and social history and/or Brunel


How to apply:

Please download and complete the Job Application Form. Completed application forms should be sent to

Closing date for applications: 9am, Monday 19 April 2021.

Interviews: 3 May 2021.